SSI SCHAEFER’s Automation Division is the leading supplier worldwide for project planning, design, implementation and maintenance of efficient intra-logistic solutions. With a comprehensive spectrum of market-driven products, we generate individually tailored logistics solutions using standard components.

General Contractor


Efficiency and Expertise All from One Source

As a general contractor, we support our customers with comprehensive and professional services. We provide comprehensive project management during logistics warehouse construction from concept to handover of a complete, turnkey plant.

  • Planning and Consulting
  • Construction Services and Racking Systems
  • Turnkey Solutions
General contractor services

Services at a Glance


  • Technical support 24/7
  • Technicians on stand-by
  • System monitoring
  • Inspection
  • Preventive maintenance
  • Safety inspections
  • Spare parts service
  • Repairs
  • Retrofits/plant modernization
  • SSI SCHAEFER Resident Maintenance®
  • Consulting and training


Technical Support 24/7

  • One central service number
  • Availability around the clock (24/7)
  • Guaranteed response times

Technician Standby

  • Permanent availability of qualified service engineers (24/7)
  • Guaranteed, short response times
  • Minimization of downtime and therefore increased availability

System Monitoring

  • Information regarding the current status of the warehouse computer system in weekly/monthly reports
  • Regular control by qualified personnel
  • Fast response on system fault messages

Inspection

  • Knowledge of the actual status of the system in the inspection report
  • Regular inspection by qualified personnel at fixed rates
  • Increase of system availability through early recognition of problems and wear

Preventive Maintenance

  • Preventive maintenance by qualified personnel at fixed rates
  • Increase of system availability through early recognition of problems and wear
  • Preventive measures and troubleshooting already during maintenance

Safety Checks

  • Assurance of the correct function and execution of all safety-related devices
  • Cost reduction as further tests are not necessary
  • Less administrative expenses and production losses by combining execution with inspection / maintenance

Spare Parts Service

  • Creation of an individual, customized spare parts package
  • Organization and processing of spare parts management
  • Prompt processing and execution of spare parts orders

Repairs

  • Professional planning, processing and execution of service assignments and repairs on site
  • Assembly and start-up of plant extensions
  • Modification of system components in the mechanics and control

Retrofits /Plant Modernisation

  • Plant analysis
  • Analysis of processes
  • Planning and cost analysis

SSI SCHAEFER Resident Maintenance®

  • Maintenance of the entire system, if requested up to 24/7 by SSI SCHAEFER
  • Comprehensive maintenance plans provide regular inspections for all essential system components
  • Preventive maintenance of all plant parts

Consulting and Training

  • Execution of maintenance training for customers at SSI SCHAEFER and on site
  • Operator training
  • Administrator training

Customer Service & Support Brochure


  • Customer Service & Support
  • Customer Service & Support
  • Customer Service & Support

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